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Research Overview & Methodology

Research Objectives

To understand Vietnamese parents’ perceptions, behaviors, and decision-making patterns regarding English learning for children aged 5-15, with particular focus on format preferences (online vs. offline), teacher quality concerns (native vs. local), spending patterns, brand performance, and satisfaction levels.

Research Methodology

Quantitative survey

SampleN=1,219 parents of children aged 5-15
ProfilesAges 23-50 years old (69% mothers, 31% fathers)
Geographic CoverageTier-1 cities: 67% (HCMC, Hanoi) Tier-2 cities: 33% (Da Nang, Can Tho, Hai Phong)
Method Online survey
Fieldwork January-February 2026

Qualitative Research

In-Depth Interviews (IDIs)Total: 10 interviews (45-60 minutes each) §5 parent interviews – Mix of satisfied and dissatisfied customers across multiple brands §3 teaching assistant interviews – Vietnamese assistants at major centers (ILA, Apollo, VUS) §2 native teacher interviews – Foreign teachers with 1-3 years experience in Vietnam
Focus Group Discussions (FGDs)2 FGDs with parents (90 minutes each) §FGD 1: HCMC (4 parents) §FGD 2: Hanoi (4 parents) Mix of center users, EdTech users, and those considering enrollment